Community Engagement Services
After launch, the real opportunity to achieve results begins. Our Community Engagement Team employs best practices to develop a vibrant and thriving community for your organization.
Strategic Configuration
Our team takes the lead in creating pages, modifying content, and updating community modules with A/B tests to continually optimimize the experience.
Member Engagement and Vibrancy
We develop programs to ensure members are engaged when they arrive, have a positive experience, and come back.
Member Acquisition
We evaluate entrance paths, existing databases, and social media accounts to strategize and make recommendations for getting members signed up and involved.
Moderation Support
We help establish and execute response strategies, community guidelines, and establish the righ tone for your program.
Technical Customizations
Our team can create custom blocks, widgets, and other technical solutions to extend our platform’s capabilities to meet your needs.
Advanced Metrics and Reporting
While reporting comes with Small World Labs Community™ our team deep dives into community and offline data to produce impact ROI reports that can be shared with executives.
Small World Labs is an excellent organization with a great overall product. In my opinion, the people at an organization are just as important, or more important, than the product (but I'm in the membership business). The Small World Labs team takes an interest in our success and it shows. — Dean Alban, Director of Member ServicesScottish Rite Freemasonry
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